Shipping & Returns
Shipping
Every order ships from our warehouse in Canada. Orders are processed in 1–3 business days; you'll receive tracking by email the moment your parcel is on the move. Rates are calculated live at checkout by UPS based on your address and order weight.
| Region | Delivery estimate | Service |
|---|---|---|
| Canada | 2–5 business days | Live UPS rates + access points |
| United States | 3–7 business days | Live UPS rates |
| Europe | 7–14 business days | Tracked international |
| Africa | 10–21 business days | Tracked international |
| Rest of world | 10–21 business days | Tracked international |
International orders may be subject to customs duties and import taxes, which are the recipient's responsibility. Pre-order items ship on the date stated on their product page.
Returns & Exchanges
- 01
30-day window
You have 30 days from delivery to start a return. Items must be unworn, unwashed and have all tags attached. Final-sale and customized items are non-returnable.
- 02
Start your return
Email contact@jkwears.store with your order number and the items you'd like to return or exchange. We'll reply with the return address and instructions within 48 hours.
- 03
Ship it back
Return shipping is the customer's responsibility unless the item arrived damaged or incorrect — in that case we cover everything.
- 04
Get refunded
Once received and inspected, refunds are issued to the original payment method within 5–10 business days. Exchanges ship as soon as the return is scanned.
Need a Hand?
Questions about a specific order? We're quick on email.
Contact Support